Support
Need a hand with Healthy Bears? We're here to help.
Contact
Email healthbears.ai@gmail.com and we'll get back to you. Please include your device, your app version, and a short description of what's happening.
We can help with:
- Account help — sign-in, your profile, and account settings.
- Billing & subscriptions — Pro plans, renewals, restores, and refunds (billed through the App Store or Google Play).
- Privacy & data requests — access, export, or deletion of your data.
- App issues — bugs, crashes, or questions about how a feature works.
Subscriptions
Healthy Bears Pro is billed through the App Store or Google Play. You can manage or cancel anytime from your device's subscription settings:
- iPhone: Settings → your name → Subscriptions
- Android: Play Store → Profile → Payments & subscriptions → Subscriptions
Privacy & terms
A note on health
Healthy Bears provides AI-based nutrition estimates to help you track your food. It is not a medical device and does not provide medical advice. Always consult a qualified professional for medical or dietary guidance.